EnrollSalud

Privacy Policy

Last updated: February 2026

EnrollSalud is NOT the Health Insurance Marketplace™ website. We provide plan comparison for educational purposes only. For official enrollment, visit HealthCare.gov.

1. Information We Collect

1.1 Information You Provide

When using EnrollSalud, you may provide us with:

Data TypePurposeRequired?
Zip code & countyPlan availabilityYes
Household size & incomeSubsidy estimationOptional
Age & tobacco statusPremium calculationOptional
Language preferenceUI personalizationAuto-detected
Contact informationAgent connectionOnly if requested

1.2 Information Collected Automatically

We automatically collect device type, browser, operating system, IP address and approximate location, pages visited and features used, and cookies for platform functionality and analytics.

2. How We Use Your Information

We use the information we collect to:

Display relevant health insurance plans for your area
Calculate estimated premiums and subsidies
Power the AI Plan Advisor with your anonymized inputs
Connect you with licensed insurance agents upon your request
Improve the platform and user experience
Comply with applicable laws and regulations

3. Information Sharing

We do NOT sell your personal information. We may share information only in these limited circumstances:
Licensed Insurance Agents: Only when you explicitly request to be connected with an agent, and only the minimum information necessary.
Service Providers: Third-party vendors who assist with platform operations (hosting, analytics), subject to confidentiality agreements.
Legal Requirements: When required by law, regulation, or legal process.

4. Data Security

We implement industry-standard security measures to protect your information:

Encryption in transit (TLS/SSL) and at rest
Secure hosting on Vercel and Supabase infrastructure
Role-based access controls and authentication
Regular security assessments and monitoring

5. AI Plan Advisor Data Usage

The AI Plan Advisor processes your inputs (zip code, household size, income, age) to generate personalized plan explanations. These inputs are processed in real-time and are NOT stored permanently. No personally identifiable information is sent to the AI model. Only anonymized, aggregated data is used to improve the AI service.

6. Cookies

EnrollSalud uses essential cookies for platform functionality. We may also use analytics cookies to understand how users interact with the Service. You can manage cookie preferences through your browser settings.

7. Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information
Opt out of non-essential communications
Withdraw consent for data processing at any time

To exercise these rights, contact us at privacy@enrollsalud.com.

8. Children's Privacy

EnrollSalud is not directed at children under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.